MakeMyLoanEasy.com

Privacy Policy

Effective Date: 1 November 2025

Collection of Information

MMLE collects personal and business information necessary to deliver Services, including identity data, business details, financial data, and communication records. By using the Site or providing data, you consent to such collection and processing.

Use of Information

Information collected is used to prepare project reports, communicate with users, process payments, comply with legal obligations, prevent fraud, and improve services.

Consent

By providing personal information or using the Services, you expressly consent to the collection, processing, and storage of your data in accordance with this Policy and applicable laws of India.

Data Retention

MMLE retains information for as long as necessary to fulfil legal, accounting, or regulatory purposes. Records may be retained beyond the engagement for audits, dispute resolution, or statutory obligations.

Data Protection

MMLE follows reasonable security practices and procedures as prescribed under the Information Technology Act, 2000 and SPDI Rules, 2011, including encryption, controlled access, and secure storage.

Cookies

The Site uses cookies and similar technologies to enhance functionality and user experience. By continuing to use the Site, you consent to the use of cookies in accordance with this Policy.

Grievance Redressal

In compliance with Rule 5(9) of the SPDI Rules, MMLE designates a Grievance Officer to address privacy-related complaints. Users may write to the official contact email provided on the Site.

Use Limitation Disclaimer

This appraisal report and any related documents are prepared solely for informational and advisory purposes. The report is not intended to serve as the sole basis for any credit or investment decision. MMLE assumes no liability for losses resulting from reliance on the report by any person or entity.

Confidentiality

MMLE acknowledges that during the course of its engagement with Customers, it may receive or have access to confidential information including business, financial, or technical data. MMLE shall use such information solely for the purpose of rendering the Services and shall maintain its confidentiality using commercially reasonable security standards.

MMLE shall not disclose or use Customer confidential information except (a) as required by law or regulatory authority, (b) with the Customer's prior written consent, or (c) to authorized employees, contractors, or affiliates who have a legitimate need to know and are bound by confidentiality obligations at least as stringent as those contained herein.

Cross-Border Data Transfer

MMLE primarily stores and processes data within India. However, certain technology providers, data processors, or cloud service vendors engaged by MMLE may store or process data outside India in jurisdictions that may not have the same data protection laws.

In such cases, MMLE ensures that appropriate contractual, technical, and organizational safeguards are in place to protect the personal data in accordance with Indian legal standards and industry best practices.

By using the Site or Services, Customers expressly consent to such transfers subject to these safeguards.

E-Commerce and Payment Compliance

In the event MMLE enables online payments or e-commerce transactions, it shall comply with the Consumer Protection (E-Commerce) Rules, 2020, the Information Technology Act, 2000, and the applicable directives of the Reserve Bank of India.

All payment information will be processed through secure and PCI-DSS compliant payment gateways. MMLE does not store or retain complete payment instrument details unless explicitly required and consented to by the user.

Users shall have the right to raise complaints related to online transactions or services via the grievance mechanism provided under this Policy.

This version (v1.1) represents the enhanced corporate-grade version of the MakeMyLoanEasy.com Privacy Policy, integrating confidentiality, cross-border data protection, and e-commerce compliance clauses consistent with top-tier corporate governance standards.